Are you done paying that annoying monthly subscription for Candy AI? Do you want to cancel it but have no Scoobidoo how? Then you’ve come to the right place my friend.
In this quick guide I’ll teach you how to cancel your Candy AI subscription in 3 simple steps.
Step-by-Step Instructions to Canceling Candy AI Subscription
In the next section I am going to explain how to cancel Candy AI subscription step-by-step. If you’ve already tried the regular method, you might want to skip to step 3 where I explain some additional methods to cancel your candy ai subscription.
Step 1: Go to Candy.ai
- Visit the Candy AI website.
- Log in with your account credentials.
Step 2: Navigate to The Profile Settings
- Find and click on My Profile at the top right corner.
- Select Settings from the menu.
- Scroll all the way down until you see Change Plan.
- Choose Cancel Subscription to proceed with the cancellation.
If it shows (canceled) between brackets your plan is offciicaly canceled.
Your Candy AI subscription will end when the next billing period is due which is either monthly or annually.
You still have full access to all the features until then so be sure to use all your tokens. If your not sure what tokens are used for, read our guide by clicking the link.
Step 3: Contact Support (Optional)
If for some reason you are not able to Candy AI, it’s wise to contact support. According to Candy AI’s terms of service, you can even get a refund if you cannot cancel due to technical reasons.1
- Go to Candy AI
- Login to your account
- Click on Contact Support on the left corner of your screen.
- If the Support Screen doesn’t work send an email to support@candymail.ai.
If you need another way to cancel, try reaching out on the Candy AI Discord:
- Go to the Candy AI Discord Channel.
- Scroll down the menu and look for Contact-us under Rule Violation
- Open a new ticket and ask for them to Cancel your Candy AI Subscription
Candy AI delete Account: Here’s How…
If you cancel your Candy AI subscription your account will still be active. Meaning you can subscribe later and pick up the conversation where you left.
If you want to delete your Candy AI account then follow these steps.
- Visit the Candy AI website and go to profile settings (I explain how to do that here).
- Look for the Delete Account button and press it.
- Select a reason for deleting your account from the dropdown menu and click on Next.
Candy AI gives you a final warning to make sure you are not deleting your account by accident. Keep in mind that deleting your account is permanent and can not be undone.
- Click on Yes, Delete.
Your account has now been disabled and deleting from their database. If you try to log-in you will get a notification that says Your account has been deleted. This way, you can verify your account has really been purged from the Candy.ai database.
Bonus Tip: Use GDPR For Deleting Candy AI Account
If you are from the European Union like me, you are blessed with a regulation called GDPR.2 To put it short, GDPR is a law that forces companies to delete all the information they have about you if you ask them to do so.
You can simply contact Candy.ai (like I explain here) and say something like “Hey, please delete my data ASAP under the GDPR regulations.” They must comply or risk facing serious legal consequences.
Some Epic Candy AI Alternatives
Look man, I get it. Candy AI is not for everyone. Maybe you thought it’s too expensive? Or maybe you want something with more features. In both cases, you might want to check out my article on Candy AI alternatives to help and guide you through the world of AI girlfriend apps.
Stay frosty. 👊🏽
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